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ME causes Serato Dj Pro to lag and stutter

edited August 16 in MixEmergency

Everytime I turn on ME, serato starts lagging and stuttering to the point where I have no control of the tracks anymore and sometimes Video freezes up. Serato works fine just playing mp3s but not videos. What can I do to fix this?

Comments

  • This sort of thing can be a little hard to diagnose sometimes. What're the specs of your computer?

    Are you able to watch the CPU panel of the Activity Monitor Application and see what is using your CPU during this stuttering?

    Are you able to monitor the temperature of your computer? Often it can help to make sure that your fans aren't blocked:

  • MacBook Pro 2015. 16gb 512 SSD Mojave OS.
    My Mac isn't heating up at all. its fairly new with nothing installed on it but Serato, ME and OBS along with all the default apps.

    Activity Monitor shows 12% cpu usage. Not really sure what else to look for.

  • Are you using the most recent version of MixEmergency? And are you also streaming with OBS when this occurs?

  • I’m using ME 3. No I’m not streaming when this occurs but it also happens when streaming so I tried without OBS and it still happens. The problem only starts when I open ME.

  • Perhaps you can email me (to: support@inklen.com) your MixEmergency log file? You can find the file at the following path:

    ~/Movies/MixEmergency/MixEmergency.log

    (where ~ is your user/home folder)

    Please be sure to also add a link to this discussion and the details of your setup so that I don't get it confused with other support cases.

  • Im not sure what's going on. I reinstalled everything and did a practice session with Serato and ME and I didn't have any issues. No lags or stutters. I will keep monitoring it and send you a log file if it happens again.

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