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MixEmergency Crash

Was excited to finally use ME with Jamm Text by clicking the overlay option. After all this time, I didn't know that was possible. I've been using Serato video in the meantime. So when I used it for the first time last weekend at a wedding, it crashed on me twice. Super disappointing. So I came home and updated ME to 3.2. I have a wedding this weekend and I'm playing a special Father & Daughter video and to be honest, I'm very nervous to use Mix Emergency. It has never crashed on me before so the only thing I can think of is maybe it needed updated and/or I was using the overlay. How can I remedy this situation?


  • That's unfortunate - it shouldn't be crashing for you. Can you please send me your crash logs? To find these:

    1) Go to the Mac OS X Finder.
    2) Hold down the "option" key then in the menu bar select "Go" > Library.
    3) In the window that opens, navigate to the folder named "Logs", and within this "DiagnosticReports".
    4) Send any files that begin with MixEmergency, or com.inklen.MixEmergency back to me in an e-mail (to:

    From these files I might be able to figure out what has gone wrong here.

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